I'm sorry if my question already has been answered in a previous post... I tried answers to similar questions on this forum yet they do not seem to work for me.

Two days ago, I purchased the SIG Pro plugin. I'm excited about it, but I can't seem to get it working.
I have Joomla! version 1.6.5.
I use the most recent version of SIG Pro 2.5.2 which I downloaded yesterday and installed on a clean install of Joomla! I have no plugins other then SIG Pro. SIG Pro is the first content plugin to load.

I try to display a gallery using the basic syntax {gallery}images/collection/collection1:100::0:1:jquery_slimbox:polaroids{/gallery}

On the frontend, it shows {gallery}images/collection/collection1:100::0:1:jquery_slimbox:polaroids{/gallery} instead of a gallery.

First question: Can I use the core content component that comes with Joomla! to display the gallery using the above syntax? Or do I need to install the K2 enviroment?
Second question: How do I make it display the gallery instead of the line above? Do I need to alter my Joomla! configuration?

Thank you in advance for your answers.

I disabled the filtering for the Super User and als I disabled the Cache. Now it works! :-)

When I put the syntax as follows:
{gallery}collection/collection1:100:120:0:2{/gallery}
and I put my custom popup and gallery settings jquery_colorbox and Galleria in the SIG Pro plugin settings.
It works perfectly

But, when I put the syntax as follows:
{gallery}collection/collection1:100:120:0:2:jquery_colorbox:Galleria{/gallery}
It does not show my gallery.

Could this be a bug?

I reverted to SIG Pro 2.5.1. Now it does work. I conclude this is a bug that came with the latest update 2.5.2

Hi, I have update to the newest vesion and I have the same problem on two of my websites.
It shows {gallery}....{/gallery} and no thumbnails.

The websites are:

www.franchisingviaggi.eu/_test/index.php?option=com_content&view=article&id=5&Itemid=114
www.comune.casatenovo.lc.it/it/generale/foto

@davideoz,
did you enable the plugin?

yes, now are both enable.
I previously disable only the one on www.franchisingviaggi.eu/_test/index.php?option=com_content&view=article&id=5&Itemid=114
but now I have switch it on..

The problem is anyway the same.

I also have the same problem

@davideoz, I cannot see SIG PRO in your page via the source code... ???

@annunci, please provide me with a link in your gallery page.

I know, the strange thing is that on my local apache web server I can see the gallery finely. whilst online no..
The strange thing is that I have the same situation for 2 websites, maybe is a bug

If you want to investigate, I can provide you user and pass via PM message.

Pm me access please.

You have permissions issue. Please check your pms.

I've not yet solved the problem  :(
All the directories like image directory and cache directory have permission 777
But I still receive the message..

There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery PRO plugin tags exists and contains valid image files. The plugin could not locate the folder: images/foto

This happen with both the websites:
www.franchisingviaggi.eu/_test/index.php?option=com_content&view=article&id=5&Itemid=114
www.comune.casatenovo.lc.it/it/generale/foto

my images are in the directory images/foto

now
- the cache folder have permission 777
- the image folder have permission 777
- the image/foto folder have permission 777

but the problem is still present and I recive this message:
"There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery PRO plugin tags exists and contains valid image files. The plugin could not locate the folder: images/foto".

Katia, you told me this is a permission issue.
Have I forgot to grant permission to any other directory?

I also purchased the sig pro and I have the same error message on the back and fron end :There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery PRO plugin tags exists and contains valid image files. The plugin could not locate the folder: media/k2/galleries/28
I dont know if this is a permission issue, Im a newbie and dont know hot to set these permissions, can anyone help me please.
thx
juan torres
medellin, colombia

Please install Admin Tools from www.akeebabackup.com/ in order to fix your permissions as they should be and then reinstal the extension.

no way  :(
I have reintalled it after fixing permission but the problem remain...

I get the same ERROR:
There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery PRO plugin tags exists and contains valid image files. The plugin could not locate the folder: images/foto

This error is because you upload the images .zip in K2 before configuring the plugin
Root folder for image galleries -> media/k2/galleries
If you do not do this before you will have error
To correct go to the image folder on the server: root/media/k2/galleries -> delete image folder you uploaded
Then go to the item you have upload image on k2, click on Image gallery tab, click in check-box for delete and click apply or save
Now upload zip image forder and save. That is it.

I also purchased the sig pro and I have the same error message on the back and fron end :There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery PRO plugin tags exists and contains valid image files. The plugin could not locate the folder: media/k2/galleries/28
I dont know if this is a permission issue, Im a newbie and dont know hot to set these permissions, can anyone help me please.
thx
juan torres
medellin, colombia

@tonicosta,
not always. This may be the solution in some cases.